Lithia Nissan of Eugene
Dealership Sales Review
We did some test drives, found a vehicle we liked and were quoted $12,900 for the vehicle while on the lot. That seemed to be fair so we proceeded to write-up the car. When the paperwork was received the car was listed at $14.900. We questioned why it was higher then quoted. The sales rep got confused on stock and misquoted price. We offered to go to $13,900 to make the deal happen, the dealer said 'no' even after checking with manager. We walked away to think about it. The sales rep never even called back because he new he messed up. We ended calling back to explain the situation to another Sales Rep and see if any other cars were on the lot in the color we wanted. We were told there were other cars on the lot in the same color and a year newer. Of course when we returned there were no cars in the same color as the original vehicle. I should've walked away then but we found an alternate car that was suitable and in the price range as we really needed car before the next week started. We wrote up the deal, signed the paperwork and as I take delivery of the car I am told the car only has one key, which is normal for used cars. I am quoted $250 for a second key. Dealership is shady and creates an experience of the stereotypical dealership that I thought was the past. Apparently not, it still is alive at Lithia Nissan of Eugene!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes