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Kendall Honda of Eugene


846 Goodpasture Island Rd, Eugene, OR 97401 (map)
Today 10:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (6) No (0)
Service Rating
Recommend:
Yes (14) No (2)
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Dealership Sales Review

1 out of 5 starssales Rating
ONLINE BUYING--LOOK ELSEWHERE
Written by George Messersmith on 01/28/2021

I made an ONLINE OFFER to Eugene Kendall Honda on an advertised vehicle and requested a specific cost reply. I received an UNSPECIFIC REPLY about coming in for a test ride from Isaiah Boles. When I replied back to the Kendall Sales Consultant about NOT receiving the REQUESTED SPECIFIC RESPONSE he informed me the vehicle in question was sold (it's still listed as I write--must be a bait vehicle), that his specific reply back to me must have gone to my span mail (i checked & it didn't) and said he had informed the GM & Sales Mngr per my request about me disappointment with the lack of candor (doubtful). I have purchased 2 new ONLINE Honda vehicles within the past 2 years. SINCE I DIDN'T RECEIVE STRAIGHT FORWARD & HONEST TREATMENT FROM KENDALL THEY DIDN'T RECEIVE MY BUSINESS. It's a pretty simple consumer decision. If you want to buy a vehicle ONLINE, LOOK ELSEWHERE.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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Greg Curtis on 02/04/2021
Dealer Response
Hello, we regret to hear that your sales experience was anything less than excellent. Please contact our General Manager, Jeff, at 480.528.4481 to address your concerns and answer any questions you may still have. Thank you and we look forward to speaking with you.
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