Kendall Acura of Eugene
Back to Service Reviews
Dealership Service Review
service Rating
Help despite scarce resources
Written byon 08/10/2021
Had some frustration as dealership is hamstrung by parts shortage and backlog delivery--not their fault--they communicate what they know when they know it--not fulfilling their promise was sketchy from the beginning based on the outside resources the dealership is counting on--not completing promises was not the fault of Acura Eugene
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Showing 1 comment
Sort by:
Greg Curtis on 08/16/2021
Dealer Response
Ken Woody, your wonderful feedback and rating mean a lot to us.
Report