Kendall Honda of Eugene
Dealership Service Review
I dropped my car off at 8:00 AM and waited in the customer area. I ate my breakfast that I brought with me, watched a little TV and got a cup of coffee. At 9:10 I was brought my key and told my car was done and the problem, which was a nail in a tire, was quickly found and corrected with no charge. I enjoy bringing my car to Kendall Honda. Every time I bring it in I am greeted with courtesy and the environment is very comfortable. I take it there for service when due even though I could do it myself because I have been a mechanic for 40 years. Thank you so much for another enjoyable service visit!! Note: No quote was needed and no price was paid for the service so my answer was no on both. Would have been "N/A" if the option was provided.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes