Kendall Honda of Eugene
Dealership Service Review
The service writer Dale was great on my last visit because he quickly assessed what I needed to have done, gave me the amount of time that it would take, and arranged for me to get back to the dealership to pick up my car. In fact, the time Kendall took to complete the work was one third the amount Dale told me it would take at check in. When I arrived to pick up my car, it was not only finished, but washed and ready to go! I couldn't ask for more, it was a very pleasant transaction. This is my latest experience, but this is the third time I have been back to Kendall Honda since purchasing my Accord there. The service department has truly exceeded my expectations on each visit. This is my fifth Honda, but the first I have purchased and serviced at Kendall. Now, I wish I could have bought the other four there as well. Great dealership, great people, great business.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes