Kendall Honda of Eugene

They provided us with a prognosis, including cost estimate, when they would finish the service on the car and if they had to hold the car for any 3rd party work, including the cost breakdown. Their labor estimate, by far the most expensive part of the service was exactly as they projected (in other words I did not find hours added on to the cost of labor. Although I did not buy the car from them, they do a great job of keeping the car running. I have been approached by their sales reps about upgrading the vehicle (buying another car);, there is no high pressure sales pitch and they understand the word "no" or "not now". Their followups to another purchase are friendly and timed far enough apart that I don't feel the pressure to upgrade.