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Kendall Honda of Eugene


846 Goodpasture Island Rd, Eugene, OR 97401 (map)
Today 8:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (6) No (0)
Service Rating
Recommend:
Yes (16) No (2)
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Dealership Service Review

1 out of 5 starsservice Rating
Service department is awful
Written by Redrosecody on 12/07/2019

I used to love my 2013 Honda Accord Exl until we started having alot of issues with it. I have had to have a jump start on several occasions and have had to have the car towed a couple of times because it wont start. Took the car to Kendall Honda and they had the car for 13 weeks and still not fixed. Now the car stalls on me at a stoplight and luckily it will start but it takes a few tries. My family and friends will not ride with me anymore and afraid to drive it out of town in fear it will breakdown on me. I am so beyond frustrated with this hunk of junk and cant afford to have car payments again. Kendall Honda and Honda Corporate wont recognize I have bought a lemon. Talked with the supervisor and managment and get no where with them. We just recently had to have the starter replaced along with four batteries in two years and still having alot of problems.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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Greg Curtis on 12/10/2019
Dealer Response
Hello, we are sorry to hear of the continued problems you're having with your vehicle. We have tried numerous times to replicate the problem without success. Please contact our General Manager, Matt Bodine, if you would like to discuss this further.
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