Kendall Honda of Eugene
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Tricia Toner made this a great Experience!
Written byon 10/28/2019
I was caught off-guard with my car problem - all of a sudden vibrating like crazy upon acceleration. I called Kendall Honda and got an appointment the next morning. When I got there, I was told what the plan was going to be. I was informed of a free shuttle service so I didn't miss my other appointment that day. Tricia Toner kept in touch with me all the way, went over and above the call of duty in making my experience pleasurable (I didn't want to leave the wonderful waiting area) by doing all the nasty Insurance co. calls to see what was covered and she went to bat for me to ensure that this was actually a great experience - and I got a free car wash too.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Greg Curtis on 11/01/2019
Dealer Response
We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience with Tricia.
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