Skip to main content

Kendall Honda of Eugene


846 Goodpasture Island Rd, Eugene, OR 97401 (map)
Today 8:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (6) No (0)
Service Rating
Recommend:
Yes (16) No (2)
Back to Sales Reviews

Dealership Sales Review

2 out of 5 starssales Rating
Mixed review
Written by TCharles2019 on 02/07/2019
updated 02/13/2019

Our salesperson, Doran, is always gracious. On his day off, Paul Casey works on Doran behalf, and is quite sufficient. The disappointment came with the rude, careless, condescending additude of Joshua Beard, the financial guy. Didn't ask pertinent questions, so as things had to be rewritten. And it was so much trouble to do so. Said it would be easier for us to contact our financial institutions, and see if they could change it. It made me angry enough, I was ready to not purchase the car, all because of these tactics. This was our 4th purchase in 12yrs. from Kendall, and may be our last. Kendall Ford purchase was great. Kendall Chevy , both were pretty good. Kendall Honda was not.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
kendallauto on 02/21/2019
Dealer Response
Hello, we would appreciate the opportunity to speak with you regarding your recent car purchase. We are unable to find you in our system without your name, so please contact our General Manager, Matt Bodine, at (541) 335-4307 to discuss this in further detail. We look forward to speaking with you.
Report