Kendall Ford
Dealership Service Review
On two occasions while Summering in the greater Eugene area, I've had to bring my truck in for service related issues, the first time was due to the failure of another dealerships mechanic to properly repair my vehicle, the second was due to a new problem we experienced. Both times, your service department was on the problem, got things working the way they should and got the job done quickly and correctly. Spending money on vehicle repairs is not the way most people want to spend their money, or waiting for the vehicle service to be completed, that being said, Kendall Ford diagnosed the problem and got the job done very quickly, and I was on the road in the shortest amount of time I have ever been after a dealership repair. I have waited longer for an oil change at other places then I did getting repairs done at Kendall Ford. Great job, and I do and have recommend Kendall Ford to other people.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes