Skip to main content

BMW of Eugene


2100 Martin Luther King Jr Blvd, Eugene, OR 97401 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (3) No (0)
Service Rating
Recommend:
Yes (9) No (0)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Super service
Written by Tom on 08/01/2024

Great service experience as always! Mike Shrum is an all star and his staff is great as well! They go out of their way to make sure you are taken care of, from loaner dealer BMWs usually new, updates with text throughout the process, fair prices and they truly care about you! Free snacks and drinks while you wait just 5 stars! Thank you again, Tom

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
BMW of Eugene on 08/02/2024
Dealer Response
Tom, we're delighted to hear that Mike and the team at BMW of Eugene provided you with such a stellar service experience. Thanks for sharing your positive feedback!
Report