Kendall Toyota Of Bend

Had many, many problems with Kendall trying to purchase a new Highlander in Sept 16, we had a check in the full amount hand delivered to them that morning. Had the worse customer service every with our 2nd salesman dropping the ball, the 3rd one leaving us to sit at his desk for 45 min so he could help a walk in customer that wasn't buying. Getting wrong information about additional services we could purchase. Waiting 4 hrs to sign our paperwork when we told them we would be there in an hour because we live out of town. Our car wasn't ready to take home that day. Paperwork wasn't ready and they had the wrong city printed on it and had to be reprinted while we waited. Stopped in to deliver paperwork in Oct, came home to a message our plates were in to come get them. No one said anything about them when we stopped in. Nov the mgr. Jason, contacted us and offered window visors for free to get the "bad taste of Kendall customer service out of our mouths" he said. Called Jason, mgr. in Jan 17, asking about our visors, no reply. This is now Feb 17 and we still haven't seen the visors nor heard from anyone in Kendall of Bend. DO NOT PURCHASE FROM THEM. THEIR CUSTOMER SERVICE IS THE WORST EVER!