Kendall Toyota Of Bend
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DO NOT PURCHASE FROM THEM!
Written byon 11/10/2016
From our 3rd salesman leaving us to sit at his desk and he helps walk In customers with information, to getting wrong information from our salesman, to waiting 4 hours to sign our paperwork when we called and told them we were coming and they already had our check. To all the paperwork that had wrong city on it had to be shredded and reprinted. To car not ready to take home after 4 hours and phone calls we were coming. I'll NEVER purchase from them again!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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kendallauto on 11/30/2016
Dealer Response
David and Chrissie Thank you again for speaking with me on the phone and working through this situation. We appreciate you taking the time to provide feedback on your experience and are using this experience as an opportunity for our team to improve our processes. Please reach out to us on any further questions or concerns. Thank you for your continued business. We look forward to serving you better in the future and hope your next visit exceeds expectations! Jason Wilkinson, Kendall Toyota of Bend General Manager
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