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Porsche Beaverton


13875 SW Tualatin Valley Hwy, Beaverton, OR 97005 (map)
Today 8:30 AM - 7:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
So disrespectful. Awful, awful expereince.
Written by uakate on 11/28/2011
updated 08/01/2025

My husband and I had the displeasure of dealing with Sunset Audi this weekend. Despite all the horror stories we had heard and being warned against dealing with Sunset by our close friends, we decided to give them a chance and judge for ourselves - and boy, was everybody right. We initially met and worked with a VERY nice young man named Ryan Crooks. He was knowledgable and very informative. We found a car that seemed to fit our needs perfectly and Ryan was helpful in giving us the information we needed to make an informed decision. After deliberating overnight, we decided to return to Sunset to start the process. Completely versed in the "typical" cay buying experience, we were fully prepared to go back and forth negotiating a mutually beneficial price on the CPO 2009 A5. As smart and rational buyers, we did our homework and came prepared. After what seemed to be a fruitless negotiation initially, we were introduced to the floor manager, Dan Fajardo - who was by far the RUDEST and most DISRESPECTFUL salesperson I have ever encountered in my life. Within 5 minutes he managed to yell at us, accuse us of lying about the terms of the previous lease on the vehicle (even though we had paperwork and a car fax to prove otherwise), cut us off mid-sentence and get up and walk out of the conversation. I have never felt so degraded and demeaned in my life. There are not enough appropriate words to accurately convey how completely awful Dan and the whole experience was. It seems that at Sunset Audi, if you don't fit the "luxury car" persona, you don't deserve the time of day. Needless-to-say we will never set foot in Sunset again. We will be taking our money and our business to Seattle and purchasing a car from University Audi. I encourage anyone else in the area to do the same.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable

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