South Pointe Chrysler Jeep Dodge RAM
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Dealership Service Review
service Rating
Just Terrible
Written by 12/13/2023
onUnbelievably Bad. It took over two full days for an oil change. $140 for an oil change is way out of line.
Terrible communication. Even when we reached out via the supplied text - no response. Tried calling multiple times for an update and was put on perpetual hold.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No