South Pointe Chrysler Jeep Dodge RAM
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Dealership Service Review
service Rating
Poor communication, lack of trust
Written byon 11/29/2023
I have no confidence in the recommendations which were made for additional services. I asked for a specific time table for how long the repair would take and was told days to weeks, which makes it extremely difficult to schedule a rental car. I was told the broken part was allowing oil to leak, but I've never seen oil beneath my car and I park in a garage.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes