Bill Knight Ford
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2021 Ford Ranger "You can't return it!"
Written by 07/17/2021
onI purchased a new 2021 Ford Ranger with about 170 miles on it. The paperwork ignored the exact mileage. I drove it about 50 miles and contacted them after 5 days to inquire with the salesman about returning. I spoke with the new car manager, David Balthis, the next day and he explained to me that they wouldn't accept a return but offered to buy back as a used vehicle at over $3000 less than I paid. I now have to pay the sales tax on it and tag it. Very discouraging to see this. I will no longer buy a vehicle from this dealership. Poor management and poor representation of the Ford brand. This is at a time when new vehicles are hard to find and can easily be sold.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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Brock on 07/19/2021
The dealership has addressed and corrected this issue. Thanks
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