Bob Moore INFINITI

Disappointed with finance manager Rebecca for her lack of professionalism and courtesy. During my May visit to review a lease from among left-over 08 stock, Rebecca regrettably took the smoke and mirrors approach. Brief discussion of money factors and residuals had her quickly obfuscating and moving on to the next well-heeled patsy . . . er patron. Called dealer back two weeks later to discuss purchase based upon price-quoted earlier. Rebecca didn't remember that price; sold every 08 on lot, but one; but did offer now-higher-priced "deal" expiring TOMORROW. For score-keeping: that compound sentence contains at least two-and-a-half un-truths/ mis-rememberings. 1) I had written quote; 2) DID have all 3 remaining still in stock; 3) want to bet they still are looking to move each of those 08s, with the 2010 models arriving ? Dealer purports to be no-haggle, offering straightforward service to the luxury segment. The Finance department appears happy to sell you a car; just don't ask too many questions!