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Bob Moore INFINITI


13000 N Kelley Ave, Oklahoma City, OK 73131 (map)
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Dealership Sales Review

1 out of 5 starssales Rating
Worst buying experience ever.
Written by SaraD on 09/03/2019

I purchased an Infiniti in cash from Bob Moore in March of 2018. As of today, September 3, 2019 I have still yet to receive the title for my car. That means that I have not been able to drive my $30,000.00 car in about a year and a half. I have called the dealership dozens of times and sent dozens of emails. I usually get voicemail when I call (I’m not convinced that anyone works there) I never get a call back. My emails have gone unanswered. I have contacted an attorney who informed me that it would be a lengthy and costly process to use the courts. Meanwhile, my car sits in the garage with a dead battery from lack of ability to drive it. This has been the literal worst purchasing experience of anything, ever in my life. My hands are completely tied and all I can think to do is warn others before they go to this dealership and get the kind of abhorrent treatment that I have received.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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Manager on 09/10/2019
Dealer Response
Hi Sarad, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (405) 748-8007 so we can work towards a resolution. We look forward to hearing from you.
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