Carter County Dodge Chrysler Jeep Ram
Dealership Sales Review
First, I need to say, I know the results of our experience came down to our choice not to analyze every single word that came out of every person we spoke to in that dealership. However, deceit was also the core issue. First, I as a woman had made the initial inquiry into the vehicle. I kept getting blown off and ignored. After nearly 4 days they contacted my husband and would not acknowledge me. They told us we would be getting approved by Chrysler bc of credit. They told my husband we could go down and just get everything signed. We get there and found out none of this was true. They then jacked up the price from the internet quote I have text for saying we hadn’t been approved for that price. We knew it was a great vehicle so settled on a deal and was told by a manager if it didn’t pan out on our TTL he would make sure it was good to go. When it came down to it he only kinda kept his promise. We get it fueled up. At the gas station we realize the crap we went through. We called and they said to go back to the dealership. They “helped” us get a different vehicle. We did not look at the final contract. The guy said 3 different times it was a v6. Got home looked under the hood, it’s a 4 cylinder. It was one of the worst experiences in my life. I was degraded and lied to. As a woman, do not go to this dealership expecting honesty or respect.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes