Jim White Lexus of Toledo
Dealership Sales Review
Less than 4 months, engine rattling violently, 1st issue was misfire, replaced all spark plugs, and now Lexus of Glenview service tells me, I purchased a car with a blown head gasket. In Nov. 2022, I contacted Ken, bought a used car from Jim White’s Lexus of Toledo online. Ken test drove the car, told me that the car was perfect. Everyone should know sales guy, Ken (25+ years is [non-permissible content removed]). Do not trust a word this man tells you. They bought and sold a blown head gasket engine (2012 Lexus Ct200h) car they purchased from a customer for $8000 (trade in) and sold it to me for $13000 cash. (Nov. 2022). Now February 2023, I drove 7000+ miles on it and Lexus of Glenview stated the issues was a blown head gasket. This was an ongoing issue, but Jason (sales manager) and Ken [non-permissible content removed] says it’s my fault for not test driving the car and not signing a warranty. I drove 10 hours to purchase this vehicle trusting Kens expertise and drove back to Chicago, but ended up getting a lemon used car from Jim White’s Lexus of Toledo, their practice is scam and ripoff. They charge $1300 for safety inspection, change oil and replace wipers - verified ready for sale.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes