Kerry Ford

The Springdale location is the worst experience I've ever had buying a car and we will never be back. From the moment we started negotiating, they were difficult and shady and ended up trying to screw us out of everything they'd promised us. From the price agreement, to removing stickers on the jeep, to giving us a hardtop (they tried to give us one that didn't even fit the jeep!), all of it they tried to back out of. Not only that but they wouldn't answer our phone calls or get back to us and we had to drive all the way up to the dealership (over an hour drive) to get them to respond. They were also verbally disrespectful to my dad and myself. My main regret in dealing with them is that I didn't walk out on them and just let them sue me for the money, based on principle. No one should be treated that way when they're paying that much money for something. And when a company has issues like theirs, it's top down, so we would never go back...not even for an amazing deal.