Interstate Ford
Dealership Sales Review
Decided to buy locally and follow the recommendation of mutual friend of the owner Mr George. As the friend indicated he would, Chuck George worked with me personally on the deal. Unfortunately, he did not tell me that the incentive program was expiring in 3 days to give me an opportunity to wait and see if the incentive changed in my favor. It did, and I paid $ 2500 more than I should have. I contacted Mr. George and Ford to request some consideration - "no way". To put icing on the cake, I also bought the extended warranty because I received Chuck's "special price". Later learned I could buy this online after the sale from another local Ford dealer for $600 less. Per the contract, it cost me $300 to cancel the unused. warranty after 2500 miles. I can understand that car dealers are in business to make a profit. However, I find it hard to believe that it was really worth it to gouge me on this transaction. I really expected to be treated more honestly and ethically by the same Chuck George who I was told would treat me fairly and respectfully. Buyer beware!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes