Interstate Ford
Dealership Sales Review
My wife and I researched the internet for a 2008 Ford Escape Limited 4X4 and found the one that we wanted at this dealership. They said call for the internet price so we did. I'll be the first to say I was fooled into going to the dealer because he said he wasn't sure of the internet price but that typically it's no more than 400.00 over invoice. That added with the 1500.00 rebate and 5.9 for 5 years peaked our interest. We found the car on Edmunds and added in the options to come up with the calculated price MSRP, INVOICE, and TMV. The MSRP was 31500 as I recall and the invoice was 27,300 and the TMV was around 28500. Since the guy said he could not give invoice figures over the phone we decided to print the information off and take a ride. When got there we found a very friendly 21 year old salesman - very wet behind the ears. He took us for a ride and we checked out the SUV. We liked what we saw. Then the runaround began. He wanted all this information. I said let's just start with some figures. He kept on asking while he was filling out a sales form of some kind (jumping the gun i'd say). I said I'' give you standard info but I won't give financial info until I see figures on the car. Finally after hem hauling around and checking to see if the rebate and apr went together (which it clearly states on Ford's website) the come back and say it's either or and which one do we want. I said I don't think that's the case but figure both up and come back with some figures. Well he comes back with a guy and this guy has the printed invoice. Well guess what. Their invoice started 1000,00 higher than edmunds even before options were added. All said and done he said the car could be ours for 400.00 over invoice which with the options was 29,500. I then said sorry boys we are going to have to rethink those figures and then pulled out my edmunds worksheet complete with all the options that car had on it. I said I can get this car for around 28,500 based upon TMV for this car on edmunds. Of course they said they don't know how edmunds arrived at those figures but they could not sell the car for that because they would take a 600.00 loss because their invoice was 29,100. I said surely edmunds has no incentive to lie or grudge against Interstate Ford, Ford, or any dealership for that matter. I said bottom line give me the car for 28500 at 5.9% interest for 60 months and you have a deal. He said we cant do that but we will take 200.00 more off bringing the cost to 29,300 before taxes. I said 28500 at 5.9% for 5 years. He said we can't do that sorry. I said ok we're done then. I stood up and shook his hand reached to shake the 21 year olds hand and he was visibly pissed. He did not want to shake my hand but I continued to extend it until he did. I then left with my wife and never looked back.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No