Yark Toyota
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Dealership Service Review
service Rating
Incompetent service department
Written byon 02/28/2023
Took my vehicle in for a recall and they were unable to complete it in 2.5 hours. When I got my vehicle back, they had tossed my belongings and car seat base on the floor in a pile, saying it was not their policy to install car seats due to liability, and that they had to get to the battery. I don’t think returning a vehicle to someone looking like it was ransacked is good customer service.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes