Wagner Subaru

My wife and I agreed on a price for our 2024 Subaru Crosstrek with a Wagner Subaru salesperson and came back the following morning to pick up our new vehicle. When we arrived and sat down in the salesperson's office we were informed that the price we were given the day before mistakenly did not include options that were installed on the vehicle (remote engine start, roof spoiler, valve stem caps). These options bumped up the price of our vehicle by a considerable amount. I have to admit I was surprised by this but agreed to pay the additional cost because my wife had her heart set on getting the car that morning. I know that what is done is done but when we got home with the vehicle I could not help but feel negative about the experience. I freely admit that I am not good in spur of the moment situations but feel that Wagner Subaru never should have put me in that position in front of my wife. In hindsight, I feel that Wagner Subaru should have honored the price that was given to me the day prior. I had no idea that the price did not include the other options installed on the car. I did speak to my salesperson about this a couple of days after coming home with the vehicle and expressed my thoughts. Overall the process of buying the car was very positive except for the surprise of the increase in price. I did mention that a phone call ahead of time would have been appreciated so that I would have been able to process the situation before I got there. I also mentioned that maybe we could discuss a deal on an extended warranty to help me feel better about this situation. I was told by my salesperson that he would take that into consideration. That was two days ago and I have not heard anything back. I would think that at the very minimum, I deserve a call back either way to let me know what the thoughts were about the extended warranty idea.