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Chesrown Chevrolet GMC


1701 Columbus Pike, Delaware, OH 43015 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (2) No (0)
Service Rating
Recommend:
Yes (1) No (1)
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Dealership Service Review

5 out of 5 starsservice Rating
Customer service
Written by Amy_Lynn16 on 02/17/2016

I purchased my 2013 Cruze from this dealership. If I've ever had a problem with the car or even stopping in to get my oil changed, I typically deal with Rich Daubney. He is very professional and caring! A part had broke on my car and when I went in to purchase the part Rich was with another customer. I purchased my part and was told when it would be in. As I was leaving Rich stopped me to ask how everything was going. In conversation I told him about my car. He pulled up my account and found that the part was still under my warranty! I towed my car to the shop and they had it fixed the next day. He is the only one I want to deal with when I go in. He's the face of customer service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

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