Chesrown Chevrolet GMC
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Dealership Service Review
service Rating
2008 impala
Written byon 09/10/2015
updated 10/29/2015
I was a little disappointed in the fact my service apt was for 7am Friday morning, I had the car there Thursday evening. I did not hear from anyone until 3pm, so wasn't time to finish work. told it would be Saturday sometime, did not hear from anyone until Monday at 11am that it was ready to go. I would have thought some one should have called Saturday to let me know that the tech did not come in.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No