Germain Ford of Columbus

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Germain Ford of Columbus
7250 Sawmill Rd, Columbus, OH 43235 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
(217)
Recommend:
Yes (7) No (3)
Service Rating
(942)
Recommend:
Yes (272) No (6)
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Dealership Service Review

service Rating
Good People - Good Service
Written by Maddog6198 on 01/28/2022

I've had my car worked on there several times. While they have a "tiger by the tail" as far as front line employees, they seem to manage well. Service people are trying their hardest despite Covid and people shortages.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Germain Ford on 02/04/2022
Dealer Response
Hi, thank you for the positive review of our service department! Please reach out if there’s anything else we can help with.
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