Germain Ford of Columbus
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Dealership Service Review
service Rating
As always great customer service
Written byon 01/27/2022
My 30,000 mile check up and a Ford recall and everything was top notch! From the time I called in to the service dept. to the time I picked my truck up all was excellent. I was kept informed of status of the vehicle and from what I can tell the recall work was completed successfully. I could not ask for better service from the phone call to set up the appointment to the valet service picking up my F150. Kudos to all.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Germain Ford on 01/28/2022
Dealer Response
Hi Paul, thank you for the positive review of our service department! Please reach out if there’s anything else we can help with.
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