Germain Subaru of Columbus
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Dealership Service Review
service Rating
Over the top service
Written byon 03/19/2024
Always treated very well and with respect. No long wait when I get routine service. I thought I had a problem but intentionally didn't mention it to see if they found anything. They found the problem. About a 2 hour repair job. We were taken to a restaurant to have lunch and were picked up and taken back to the shop to retrieve my vehicle. Of course, the car is always washed and swept out inside when they return it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes