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Germain Subaru of Columbus


1395 Auto Mall Pkwy, Columbus, OH 43228 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (259) No (3)
Service Rating
Recommend:
Yes (164) No (2)
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Dealership Service Review

5 out of 5 starsservice Rating
Quick
Written by Jan on 03/17/2024

Fantastic service. Stopped at dealership with my daughter who is looking to purchase a car. Was planning to schedule an appointment to have the USB in the back checked as it had not been working correctly. When I mentioned it to our sales person, he immediately took my car to the service area and they fixed it while we shopped. Dave also got another minor issue routed through the system that I asked about. Not only has David Steele been wonderful to work with when purchasing, but he goes out of his way to smooth any bumps after the sale by introducing me to the service representatives who would be following up with the two issues.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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