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Germain Lexus of Easton


4130 Morse Crossing, Columbus, OH 43219 (map)
Today 8:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (22) No (0)
Service Rating
Recommend:
Yes (14) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Great Service & Staff
Written by IBW on 05/31/2024

First service on Lexus 350H 2024 was well done. Was having issues with the technology and now all is working well. Madison was extremely helpful and informative with several questions about the technology that eased a bit of the frustration I had. Recommend washing front rubber pads along with car wash. Nice, clean lounge area. Thank you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Germain Lexus of Easton on 05/31/2024
Dealer Response
Thank you for sharing your experience! We're glad to hear Madison was able to assist with the technology on your Lexus 350H. Your feedback about washing the front rubber pads is appreciated, and we'll take it into consideration. We wish you safe travels ahead and hope to see you again here at Germain Lexus of Easton!
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