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Germain Lexus of Easton


4130 Morse Crossing, Columbus, OH 43219 (map)
Today 8:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (22) No (0)
Service Rating
Recommend:
Yes (14) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Super service
Written by Joy on 11/05/2021

Donna Philips has been a consistent service representative for Lexus over the years and every time I need to have my vehicle serviced she always accommodates my request for the date and time frame along with providing for me a loaner vehicle. She is the face of Lexus for me and makes my experience a very positive one. My vehicle is always on time when she tells me it should be completed and as I exit the service garage she always escorts me to my vehicle. That extra touch of service goes a long way for me. Thank you Donna for your excellent service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Germain Lexus of Easton on 11/05/2021
Dealer Response
Joy - We are delighted that you can turn to Donna for all of your auto service needs and know that you will be well taken care of. Thank you for supporting her by posting a great review! Our team at Germain Lexus of Easton appreciates your kind words and repeat business.
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