Germain Lexus of Easton
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Dealership Service Review
service Rating
Highly Recommend
Written byon 07/21/2021
I recently bought a 2016 Rx450h from a non-Lexus dealership. The salesman told me that all the service was current. I wanted to make sure that it was in perfect working order and that all of its maintenance were current so I took the car to Lexus for a checkup. Tim Perkins was my service advisor at Lexus. He walked me through what services had been done and which had been missed. He only charged me for what I needed to bring it current versus a full service. I trust Tim and could not be happier.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Germain Lexus of Easton on 07/21/2021
Dealer Response
AJ - Thank you for taking the time to review us! We strive to deliver efficient and knowledgeable service, and it is wonderful to hear that this was reflected in your time working with Tim and the Germain Lexus of Easton team. Drive safely in your 2016 Lexus Rx 450h, and we hope to earn your business again down the road!
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