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Germain Lexus of Easton


4130 Morse Crossing, Columbus, OH 43219 (map)
Today 8:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (22) No (0)
Service Rating
Recommend:
Yes (14) No (0)
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Dealership Sales Review

5 out of 5 starssales Rating
Exemplary Service and Professionalism at Lexus of Easton
Written by Lenny on 02/10/2025

My recent experience at Lexus of Easton was nothing short of exceptional, due in large part to the professionalism and expertise demonstrated by Tanesha, James, and Trey. Each of them exemplified the highest standards of customer service, transforming what is often a transactional process into a truly consultative and seamless experience. Tanesha set the tone with her welcoming demeanor and meticulous attention to detail. Her ability to anticipate customer needs and ensure a smooth engagement reflects a deep commitment to excellence. James provided an impressive depth of knowledge, articulating vehicle features and financing options with clarity and precision. His approach was both informative and transparent, fostering a strong sense of trust and confidence in my decision-making process. Trey played a pivotal role in ensuring the final steps of the transaction were handled with efficiency and professionalism. His courteous and customer-centric approach underscored Lexus of Easton’s commitment to delivering a luxury experience beyond the vehicle itself. And Kevin with his knowledgeable technical skills pertaining to the systematic aspects on the vehicle. For anyone seeking not just a high-quality automobile but also a dealership that prioritizes integrity, expertise, and personalized service, I highly recommend Lexus of Easton. The dedication of Tanesha, James, and Trey reflects the very essence of the Lexus brand—where excellence is not merely an expectation but a standard.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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Germain Lexus of Easton on 02/10/2025
Dealer Response
Lenny, thank you for sharing such a detailed and glowing review of your experience with our team at Germain Lexus of Easton! We're delighted to hear that Tanesha, James, Trey, and Kevin provided exceptional service. Your recommendation means the world to us!
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