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Germain Ford of Columbus


7250 Sawmill Rd, Columbus, OH 43235 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (7) No (3)
Service Rating
Recommend:
Yes (276) No (6)
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Dealership Service Review

5 out of 5 starsservice Rating
Always ask for Ms.Sheppard!
Written by Chris on 07/19/2025

The service department is pretty good, I've noticed some of the advisors are nearly as informative or as helpful as one, miss sheppard is the only one I will deal with, she makes things so easy and smooth and keeps you updated every step of the way!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Germain Ford of Columbus on 07/19/2025
Dealer Response
Chris, thank you for your business and feedback. We are happy to hear that Ms. Sheppard always takes care of you, and we look forward to welcoming you back to Germain Ford of Columbus. Safe travels until then!
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