Dave Gill Chevrolet
Dealership Sales Review
Recently purchased a new Silverado here. Negotiation was typical; they don't want to give you anything for your trade in, or your trade in is not popular, play high low, etc. No big deal; that's expected. Did not expect finance to try and screw me; tried to charge me a higher rate than what I qualified for...when I saw the screen and called them on it, they tried to say "well if you want that rate, then you can't have the incentives and rebates." You have to go thru our lender with their rate to get incentives. BS, couldn't show me in writing where it said that! When I threatened to walk out, they wouldn't give me my old vehicle keys and tried to make excuses. Luckily, I had a second set of keys with me, so I told them to mail the others back to my house. When they realized this, they decided to make the deal on my terms. Recently, my truck came due for service. GM offers 2 years or 20k free maintenance. I tried to schedule and was told there were no appointments until next year, (this was on Dec 5th) Dealer also gave me a card for a store/parts credit of $100... I called the parts department to get a quote for accessories; have yet to hear anything back from them. If you are considering the purchase of a new Chevrolet, go somewhere else. I got same day service on my vehicle at their competitor, Coughlin Chevrolet, in Pataskala, OH. You are just a number at Dave Gill Chevrolet; that's all the sales people care about...getting the numbers. After the purchase, you are on your own.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes