Jake Sweeney Mazda West
Dealership Sales Review
We recently purchased a 2012 Ford Focus from Jake Sweeney Mazda West. The salesman was very accommodating and helpful. However, after we decided we wanted the car, he came back with an additional $899.00 add on price for some environmental package that would guarantee the paint and interior for five years. I told him I didn't want that , so he then charged $299.00 for the application of the package band said they did that to all their cars. We wanted the car so I gave in. Then came the documents fee of $250.00, which I suppose most dealers charge. I should have walked with first add on! After papers were signed, we were given an ignition key only. I asked for the key fob and he said there wasn't one and I could pick one up online for $35. Come to find out you have get one through the dealer for $225.00 cut and programmed. I called the dealer back and he refused to do anything. So basically he sold a keyless entry car without a keyless entry. I reccommend staying away from this shady dealership!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable