Jeff Wyler Honda of Colerain

I was a potential out of state customer. I did not want to make the long trip without a price agreement, I made an offer, John Booth phoned back and agreed to my offer. Hence, with an agreed trade price, we made the trip. We test drove and started paperwork. He re-iterated the agreed price while on the dealership floor. A seemingly simple math addition of the agreed trade price + tax + fee transaction, was met with much confusion when the paperwork started. We kept reiterating the agreement. They must have brought us 4 or 5 different prices, none of which matched the agreement, the last price was $2000 off of the agreement. It is unethical, deceptive and dishonest to agree to a trade price and change the deal when on-site. This behavior should not be met with additional sales, find an honest dealership that respects good business practices. If the sales staff are making agreed deals that they cannot stand behind, then there are serious issues with how this dealership is being managed.