Jeff Wyler Honda of Colerain

If you are an African American you should stay away from ALL Jeff Wyler Dealerships. ! Why you ask? This organization preys on women, and those with credit issues. I purchased a car on February 07, and the transmission failed two days later. I filed a complaint with the BBB and the General Manager agreed to refund my Down payment and to take the car back. When I got to the dealership the down payment was not refunded,! Instead the finance Manager sent several salesmen into his office to try to convince me to keep the car. I thought it was somewhat off that all of the salesmen that were sent in to try to persuade me to keep the car were African American. ! Conincidence ? NO.! . Each salesmen that was sent in to talk to me became more aggressive one after another. I walked out of the dealership leaving the car, keys and title in the finance managers office. ! I was called by the Finance Manager, and was threatened with reposession from my Lender if I did not agree to keep the car. ! I reluctantly agreed to keep the car , and it was sent for repairs. I was given a loaner while it was being repaired. It was returned three weeks later, and it ran fine up until last week. the transmission went out again. ! Clearly there is something seriously wrong with this car if the transmission continues to fail. ! I also cannot understand how this car was " Certified Used" and the transmission failed two days later. ?!. Yesterday I went into the dealership for what I thought was a resolution.to my problem. ! when I arrived I was greeted by the same [non-permissible content removed] that I was tricked by during the first transaction. ! (John Booth-Sales). He gave me keys to a Honda CRV, which I knew was out of my price range, I had already explained what I wanted and what I could afford with the General Manager. before going to the dealership. ! John and the Sales Manager Anthony informed me that I was approved, but my interest rate would be 17%. That wasnt a problem. My credit is horrible, I went through a divorce, and my credit was ruined in the process so I understand the high interest rate. I was told that the down payment of 1200.00 would be covered by the extended Honda warranty that I purchased. I was also offered a trade of 12000.00 which would leave me 3555.00 negative on my current loan with Santander. Then the salesmen John handed me the agreement . The car payment was going to be 689.00 per month. ! What.?! My current payment is 436.00 with an interest rate of 24.99 %. why in the xxxx would I want to pay 689.00 per month. I explained that I am in the process of refinancing my house, and that I will not be able to refinance with a car payment that high. I asked for a Jeep Patriot from another location and was told that they were not able to sell cars from other Jeff Wyler organizations. I left the dealership without the car and went to the Eastgate location where my car was being towed for the transmission problem. I asked for help with trading the Mazda for a Jeep , and I explained what happened at the Honda location. I was then told that my car is only worth 9000.00 because it had been in a major accident before I purchased it. ! Really.? So how did this car with transmission issues, and damage from a major wreck become "Certified Used". That would make me 6,555.00 in the negative on my current car loan. I contacted the owner, and instead of helping me, he contacted the same General Manager from Jeff Wyler Honda. He did not have the decency to call me himself and discuss my problem. Clearly there are several problems with this transaction from day one. The fact that Jeff Wyler blew me off tells me that he does not care about ANYTHING OR ANYBODY. ! ALL HE CARES ABOUT IS MONEY. ! He is a millionare, and could have easily instructed the dealership to ladjust the negative equity of 6555.00 ! .Or he could have adjusted the amount of the Honda CRV to make if affordable for me.! Silly me I was expecting him to understand and help me with this matter, but what was I thinking. !? He didnt become a millionaire by being fair. ! He became a millionare by cheating people like me out of their hard earned money . !!!!!! F.Y.I. - I do not want to hear a response from anybody from the Jeff Wyler organization. ! YOUR APOLOGIES ARE AS WORTHLESS AS THE ""CERTIFIED USED" STAMP YOU PUT ON MY PEICE OF CRAP CAR. !!!!!!!