Jeff Wyler Honda of Colerain

My husband and I went to this dealership on a weekend looking to buy a honda accord. Our salesman Conrad was very nice, helpful and patient to us. Until Lannce H, apparently he was the sales manager, talked to us. This is not our first time buying a car and we are not the ones who buy a car in a day. I know it is sales.. But he was so rude to us. He is kinda persistent for us to buy a car today and i know how it works. But when we told told him that we are not buying a car and i told him, thank you for you business, HE SAID, "THERE IS NO BUSINESS" and just left and walked away without even saying thank you. My husband and I heard it right and that pissed me off to the roof. He even kinda told us that we wasted Conrad's time if we don't buy a car today. I didn't need to hear that and i don't really care. I don't think customers should be treated like that. It is not because we are asians, we will be treated like this. I think he was being racist. I had to talk and confront him but he doesn't seem apologetic with what happened and even boastful. he didn't apologize with his attitude and I told him that we were supposed to be speaking with another manager and he told he was the manager. that i'm supposed to talk to. I know he was trying to get away from it because Bob, the other sales man told me that there is another manager who was gonna talk to me. when he said he was the manager, i could not believe it. i think he lied on that part so we just went away and our day has gone bad anyway because of his attitude. i felt like we were definitely disrespected at all level by this man and poor Conrad, we would have come back next week for the good deal he gave us. But now, i would not even come back in your place in a heart beat. I have bought cars before and went to different dealership but never treated like this. Customers deserve a good customer service. I've never been told by someone that there is no business. I know there wasn't but your supposed to at least say thank you. Never did i hear it from this annoying man. He was very rude!!!! I am a Registered Nurse and my husband works in customer service and we know what customer service means. He made me so mad! I'm definitely not coming back to your place. Disgusting and ridiculous racist customer service.