Jeff Wyler Honda of Colerain
Dealership Sales Review
We responded to a mailed notice of a "mega sale" at this dealership. We found a vehicle we really liked but after driving it were told that unfortunately this vehicle was not "part of the sale" afterall and the price we had been told before the test drive (~$27,000....with a promise that they'd be willing to deal) was wrong...it was really $33,000+. Since the sticker price for this car when new was still in the glove compartment and showed $37,000, and the car now was 3 years old with over 50,000 miles on it this new price was ridiculous. We obviously could not agree on a price after this maneuver, which I understand is just part of the process. What was totally unacceptable, however, was the very rude treatment we received at this point and the dealership's unwillingness to deliver the "free gift" as promised on the mailing...in fact, they claimed they couldn't even find the mailing which they had taken from us as soon as we got there. Most likely we would have won the lowest value item - and in fact it wasn't the gift that we came for (we were prepared to buy a car!) - but the whole thing left a terrible taste in my mouth. I'd never buy anything from this dealership, and would warn customers to watch out for their false advertising and sleezy process.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No