Jeff Wyler Honda of Colerain

Bought a new 2016 CRV from them and after signing all the paperwork, before driving the car of the lot, me and my wife discovered 3 to 4 inches long scratch on the gas cover OURSELVES. This was after their supposedly detailing. Brought it to the car sales and this was brought to a manager who walked through us and drove the car back to the shop again, but did not speak with us at all. The car came back with the scratch still on, but the with gas cover having additional color variation since the shop tried to buff it off but failed, and leaving additional damage. The car sales promised that we can have the scratch repaired at our local dealer since we drove 200 miles over to buy the car. However, when I called back later on asking what I should tell my local dealer in order to have it fixed, I was told what the rep told me was his own words, the manager won't honor it! What's worse than that, I've further discovered tons of scratches on the chrome pieces on both of the triangular Windows near the rear end of the car. It appears that when they were trying to take the protective film off the car, they used something real hard and scratched the two pieces all over! Even with what they've done, I still have some protective films on the chrome pieces left. I was later on contacted by the sales who sold me the car over the internet claiming not remember the car having any scratches. The truth is, he wasn't even there to deliver the car to me that day (never even seen the car himself). The car was delivered by another sales who told me that my original sales isn't in that day. This raised the red flag. Not to mention never being able to reach their financial guy through any possible way AFTER the sales. Calls, voice messages, and emails all not returned. BE VERY CAREFUL choosing the dealer you want to deal with, and take the negative reviews you can find on this dealer (google, yelp, cars.com, dealer rater.com, etc) very seriously before making your decisions.