Jeff Wyler Chevrolet of Columbus

i visited this dealership back in april of 2012 to purchase a traverse , upon my first impression i would have said great dealership , same for my buying experience , upon signing my paperwork i found a suprise 2100 dollar warranty added without my permission and told " oh this is no biggie this can be fixed" so i proceeded as ive never once had a bad car experience then i took the car home , this is where the problems started. i bought a 2009 traverse with 40 k miles on it . i was told there would be new tires put on this ( as the ones on it were shot and they didnt have a huge selection when i went ) this never happened , shocker right ? so right off the bat i had to replace these , and this isnt from my own opinion i had 2 different ntb locations look at these tires along with a few trusted friends and these tires were not safe to drive on ! on to the next disaster , the motor in the saeat went out before i even got the car registered in my name in the dmv( usually takes under 30 days ) back to the dealership i went to have this fixed . (no deductable per my suprise added warranty)recently found out i do have a 200 dollar bill as someone in the mechanics office put a wrong last name for me when they billed this to the warranty and now its my responcibility to ammend this issue WHAT A JOKE OF A BUSINESS!! recently had something go wrong with the fuel injectors as well as something with the front right tire , so off to the dealership i went again ( take into consideration ive had this car 9 months )i was greeted by someone handling multiple customers and on the phone who shuffled around spiratically handing me papers to sign. i signed them and went on my way , looking at these papers it appeared that i had to pay 100 dollars , remembering that last time my bill reflected this and i was told there was no balance i wasnt too worried , i went on my way . i called 3 days later as i hadnt heard anything to be told oh yeah we called you ( no call was recieved nor a message ) i asked if i could pick up the truck they said yes but it will be 144 for the fix , imagine my suprise as the suprise warranty of 2100 dollars i was paying for should have covered fixes right ???? NOPE haha why would it . i told him i would have it done myself as his prices were inflated and at this point was fed up with jeff wyler dealership. went to pick up the truck and was told " your total is 104.00" imagine my suprise as they did NOTHING to my car , then i was told there was a deductable for the service per my warranty , yet there had never been before and speaking with a man named ed in previous months was told there wasnt . honestly im not suprised so i head in to speak with ed and told him i was concerned as there had never been any charges nor was i told , so he calls the mechanic and this man states he did tell me and explained in detail to me what these charges were , when i told him i was greated by a man who was on the phgone and never given an explination of any charges he told me he wasnt going to argue with the mechanic but " ill take 45 from you and write off the rest " at this point this just seems shady to me so i declined , upon declining he was still on the phone with the mechanic and said and i quote " ok just put this on her credit " i waled out of the dealership right then and there . needless to say not only do i regret the purchase i made with jeff wyler , but ill be paying big time for the piece o crap they sold me , and i will be spreading the word . i hope that no one else has to go through this and i plan on going to bbb as well as chevy and jeff wyler corporate . kaitlyn