Dan Buck Chevrolet
Dealership Sales Review
Salesman Johnny wasted away our Saturday. Walking back to our car after visiting Canal Days in Canal Fulton, I stopped to look at the used cars. Johnny gave me a price on the car I was looking at, he said it was on the internet for that price. When I asked if it was the best price he said we'd never lose a customer over the price, when you decide you want it I'll get you the best deal. I drove back to my home 20 minutes away and came back with my son so he could drive the car. Johnny made sure the car was washed and seats cleaned while I was gone. My son drove the car, we were ready to purchase it and suddenly it was no longer available to purchase! I am so angry, It appears he was never going to sell it to me for the price he gave me. I was there to purchase a car, but obviously Buck Chevy isn't interested in selling it. I would not recommend this dealer to ANYONE!! It was a lesson for my son, he got to see a dishonest sales practice in action! This is the worst experience I have ever had at a dealership. It's just wrong. My teenage son was ready to drive home his first car. Johnny stood there in front of that car and asked my son if he wanted to drive it home today, and asked me how we were going to pay etc. then said Ok let's go inside. When we went inside to purchase the car Johnny met with his sales manager and then informed us that the car wasn't available for purchase because a DEPOSIT was made via the internet. Johnny was suggesting they would call me next week to let me know if the car was available to purchase AS I WAS WALKING OUT THE DOOR!! I didn't stick around to find out what his game was, I don't believe it! WHY would an internet deposit take place while I was AT the dealership IN PERSON about to purchase that car. WHY not tell the person trying to place the deposit that someone is at the dealership to purchase the car, therefore that car isn't currently available! The sales manager could contact the person from the internet next week if we didn't buy! It was BAD business and that's all there is to it! During our visit, Johnny kept saying because your local it's all about you, we want you to be happy, however that didn't hold true when it came time to sell the car, because as this local person was about to purchase the car he then says an internet deposit just made this car unavailable until the internet person decides to buy! I call BS!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No