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Liberty Ford Brunswick


3101 Center Rd, Brunswick, OH 44212 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (8) No (3)
Service Rating

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Dealership Sales Review

1 out of 5 starssales Rating
Poor Customer Service
Written by buckeyebob3 on 02/15/2018

Contacted this dealer last week and wanted to purchase a new Escape through the internet sales manager as I have an A-Plan...no haggling. Stopped by on Saturday and sent him a VIN and location of the car I was interested in later that evening. Got an email the next day stating they would check the car's availability on Monday morning when they got in. Didn't hear a word all day and sent him an email that evening inquiring about the car's availability. No response on Tuesday, When I called on Wednesday afternoon, I was told he wasn't in and a manager would call me back "in 5 minutes". That was at 2:30 pm and it is now 8:30 pm. I guess they don't want my business. I would give them zero stars if I could.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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