Brunswick Toyota
Dealership Sales Review
I was communicating with a sales Rep over email, we were discussing a trade and working on a deal for a lease. After several emails back and forth, I though things were going well, I made an offer to the sales person and asked him to discuss it with him manager. he replied to my email "talked to my Manager and we are all in". So what else would you assume from that besides acceptance of the offer. When I got there I test drove the car and then we say down to go over paperwork, the sales person then played completely dumb and acted like the email I sent him never happened, and basically told me he was accepting his original offer, he wasted mine and my wife's very valuable time and it left me very upset and I will never purchase a car from this dealership again. needless to say I did not purchase a car
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No