Flow Subaru of Winston-Salem
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Dealership Service Review
service Rating
Horrible experience
Written byon 04/11/2018
I bought a new 2017 Impreza from Flow. Had two engine rebuilds before car had 13,000 miles. Car is using 1.5 quarts of oil every 1000 miles. Dealership is incompetent and does not support the customer. Dealership also cheated on both oil consumption tests by overfilling crankcase with oil. Put 6 quarts in an engine specified as taking 4.7 quarts. Gold plus extended warranty is worthless.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No