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Crescent Ford


100 Old Winston Rd, High Point, NC 27265 (map)
Today 8:30 AM - 7:00 PM
Sales Rating
Recommend:
Yes (1) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Dead Battery AGAIN
Written by Larry of HP on 03/15/2021

On of the relays in the car is sticking. We go out to the car after not driving it for two days and there is only enough power in the battery to make all the relays and gadgets chatter. When I take the readings of the battery it is at 9.5 volts. I put it on a slow charge and it comes right back up. 4 weeks latter it does it again. This time I take it to the dealership. We only have 13,500 miles on a 2 year old car. It shouldn't be eating batteries. This is not a problem that the technician will be able to fix. Ford knows this problem exist....

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Sabrina Guerrero on 03/18/2021
Dealer Response
Hello Larry, we appreciate you taking the time to leave us this feedback. If you have any further questions or concerns, please give us a call. We're always happy to help.
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